Privacy Policy for Orange House Project
1. Introduction
At Orange House Project (“we”, “us”, “our”), accessible via orangehouseproject.com, we are committed to protecting your privacy and ensuring that your personal data is handled in a secure, transparent, and lawful manner. We understand the importance of privacy to our users and are dedicated to safeguarding all personal data entrusted to us. This Privacy Policy explains how we collect, use, store, and disclose personal data in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection regulations.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data collected or processed by Orange House Project through our website, orangehouseproject.com, and associated services. For the purposes of data protection laws, Orange House Project is the Data Controller responsible for determining the purposes and methods of processing your personal information.
If you have any questions about how your data is processed, or if you wish to exercise your rights under applicable privacy laws, you may contact us at: [email protected].
3. Categories of Data Processed
We collect and process various categories of personal data, which may include:
a) Usage Data
Information about how you use our website, including browser type, IP address, access times, session duration, pages viewed, referring URLs, and access logs.
b) Account Data
Personal details provided during account creation, such as your full name, billing address, shipping address, email address, and telephone number.
c) Profile Data
Information generated through your interaction with our services, including product preferences, purchase history, feedback, behavioral patterns, and saved items.
d) Communication Data
Data related to communications with us, including emails, support inquiries, live chat transcripts, and other contact history.
e) Technical Data
Device-specific data including operating system, browser version, screen resolution, device type, language settings, and hardware identifiers.
f) Transaction Data
Details required to facilitate purchases and deliveries, such as payment method (including masked card information), order history, shipping address, and delivery tracking information.
g) Preference Data
Marketing and communication preferences, including opt-in status, interest categories, and interaction with promotional campaigns.
4. Legal Bases for Processing
We rely on the following legal bases when processing your personal data:
– Contractual Necessity: To perform obligations under a contract entered into with you, such as processing transactions and fulfilling orders.
– Consent: Where you have provided explicit consent, including for receiving marketing communications and enabling optional cookies.
– Legal Obligation: To comply with laws, regulations, or court orders.
– Legitimate Interests: Where processing is necessary for our legitimate interests and those interests are not overridden by your fundamental rights, such as improving our services, detecting fraudulent activities, and ensuring website functionality.
5. Your Rights
Subject to applicable law, you have the following rights regarding your personal data:
– Right of Access: Request access to the personal data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data under certain conditions.
– Right to Restriction: Request that we restrict processing in specific circumstances.
– Right to Data Portability: Request transfer of your data to you or another controller in a structured, commonly used, machine-readable format.
– Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
– Rights under CCPA: California residents may request disclosure of the personal data collected, used, and shared, and may request deletion or opt-out of sale of personal information.
To exercise any of the above rights, please contact us at [email protected]. We may request proof of identity to verify your request.
6. Security Measures
We implement appropriate technical and organizational measures to protect your personal data, including but not limited to:
– Data encryption in transit and at rest using industry-standard protocols.
– Access controls to restrict internal access based on business need.
– Regular automated and manual backups of systems and data.
– Continuous security monitoring and staff training on data protection and secure handling practices.
Despite our efforts, no method of transmission over the Internet or method of electronic storage is entirely secure; therefore, we cannot guarantee absolute security.
7. International Transfers
In cases where your personal data is transferred outside of the European Economic Area (EEA) or other jurisdictions with data protection laws, such transfers will occur under appropriate safeguards, including:
– European Commission Standard Contractual Clauses (SCCs)
– Binding Corporate Rules (where applicable)
– Adequacy decisions by data protection authorities
These safeguards ensure that your personal data continues to receive an adequate level of protection in accordance with applicable data protection laws.
8. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected or as required by law. Retention periods vary based on data category and regulatory requirements:
– Usage Data: up to 24 months for analytics purposes.
– Account Data: retained for the duration of your account and regulatory/statutory requirements.
– Profile and Transaction Data: retained for up to 7 years for accounting and legal purposes.
– Communication Data: typically stored for 3 years after the last contact.
– Preference Data: until a user withdraws consent or updates preferences.
When data is no longer necessary, it is securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar tracking technologies on orangehouseproject.com to optimize your website experience. Our use of cookies includes:
– Essential Cookies: Necessary for the website to function and cannot be switched off.
– Functional Cookies: Enable enhanced functionality and personalization.
– Performance/Analytics Cookies: Collect information on how visitors use our site to help us understand and improve performance.
– Advertising Cookies: May be set by third-party partners to build a profile of your interests and show relevant ads.
To learn more about how we handle cookies, please refer to our dedicated Cookie Policy section on our website.
10. Cookie Management and Compliance
You may manage your cookie preferences through the settings panel on our website, accessible at the bottom of every page. For EU users, we employ a GDPR-compliant cookie consent mechanism enabling opt-in/out choices. California residents may also exercise their Do Not Sell My Personal Information rights in accordance with the CCPA.
Most web browsers allow you to control cookies through their settings, allowing you to block or delete cookies at any time.
11. Special Protections for Children Under 13
orangehouseproject.com is not intended for or directed at children under the age of 13. We do not knowingly collect, use, or disclose personal data of children without verifiable parental consent. If we learn that we have inadvertently collected personal information from a child under 13, we will promptly take steps to delete such information.
12. Policy Updates & User Notifications
We reserve the right to update or modify this Privacy Policy at any time in order to reflect changes in our practices or legal obligations. In cases of material change, we will notify registered users via email or display a notice on orangehouseproject.com. Continued use of our website and services after such updates constitutes acceptance of the revised Privacy Policy.
13. Contact
If you have questions, concerns, or requests related to this Privacy Policy or our data processing practices, please contact our Privacy Officer at:
Email: [email protected]
We are committed to addressing your concerns in a timely and appropriate manner.
By using orangehouseproject.com, you acknowledge that you have read and understood this Privacy Policy and accept how we process your personal data in compliance with applicable privacy laws, including the GDPR and CCPA. Please contact us if you have any doubts or wish to exercise your data subject rights.